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HERE WHEN YOU NEED US

File a claim.
Find your next step.

Most carriers ask you to report a claim directly to them. Call your insurance company using the directory below to get started. If you need help finding the right contact or navigating the process, reach out to Randy.

Find your carrier
YOUR CLAIMS CONTACT

Randy Sherman

Claims Advocacy Specialist

Need further help? Contact Randy for personal assistance with your claim and next steps.

(516) 941-2979randy@paston.com

Randy’s office hours: Monday–Thursday, 9 AM–4 PM Eastern

Before you call

Have these details ready where available. You can still contact the carrier if you do not have everything yet.

  • Your policy detailsInsurance company, policy number, and the named insured’s name.
  • Your contact informationA phone number, email address, and the best way to reach you.
  • What happenedDate, time, location, and a brief factual description of the incident.
  • People and property involvedNames and contact details of other parties or witnesses; vehicle or property details, as applicable.
  • Supporting informationPhotos, videos, police or incident report numbers, and relevant receipts or estimates, if available.
  • An existing claim numberIf you have already reported the loss, keep the claim number and adjuster’s contact details handy.
CARRIER CLAIMS DIRECTORY

One call to get started.

Choose the number that matches your policy. Entries marked “Agency assistance” call Simon Paston & Sons at (516) 593-2220, where our team can help you find the appropriate claims contact.

Reporting a claim does not guarantee coverage. Your carrier reviews the claim under your policy’s terms and conditions.

Ask Paston

AI information assistant · General information, not a coverage decision. Please don’t share policy numbers, medical details or other sensitive information. Questions are sent to our AI provider.

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